Position Title:                Program Assistant – Center for Women & Children

Position Type:               Part-Time

Reports to:                     Assistant Director of the Center for Women & Children

Background

Helping Up Mission, Inc. is a faith-based, non-denominational, Christian organization offering permanent solutions to those experiencing homelessness, poverty, and addiction.  Helping Up Mission, Inc. (HUM) provides hope through programs designed to meet their individual physical, psychological, social, and spiritual needs.  Compassionate and substantial residential care is given to almost 550 men and 250 women in need, without consideration of race, economic or religious status at its campus in East Baltimore.  HUM provides competitive pay and benefits.

Job Summary

The part-time Program Assistant will provide support for program operations. The Program Assistant will also be responsible for creating and maintaining a safe, supporting housing environment for the residents of the program at the Center for the Women and Children

Primary Duties:

The essential functions include, but are not limited to the following:

•  Monitoring the clients’ movements during residency at the Helping Up Mission Women and Children’s Center
• Instruct and monitor clients on all policies & procedures for residents including schedules, chores, and medication distribution.
• Advocate for the clients while in residency
• Prepare daily reports for management, including but not limited to Daily Bed Charts, Shift Notes, and Medication logs for individual clients
• Complete any tasks as directed by previous shift, including but not limited to dorm room turnover, client orientation and intake procedures, and house laundry
  • Assisting client room assignment
  • Gathering and distributing any initial provisions, such as towels and toiletries
  • Assisting with client orientation by giving tour of property and helping with schedule

• Direct media personnel to approved staff
• Maintain shift notes and incident reports
• Contact emergency personnel, as needed, for program residents
• Maintain professional, orderly atmosphere in all areas of property
• Perform other tasks as required by supervisor

Job Qualifications

• Exhibit the Core Values of Helping Up Mission, Inc.
• Complete knowledge of HUM Employee Policy and Procedure.
• Complete knowledge of Job Description.
• Sufficient knowledge of each program housed on site.
• Complete knowledge of HUM Policy and Procedure for each program housed in the building.
• Proficient in computer usage, particularly Microsoft products.
• Ability to perform administrative tasks using provided computer hardware and software specific to position.
• Strong analytic, problem-solving, and decision-making capabilities
• Ability to work effectively with individuals from diverse ethnic, cultural, and socio-economic backgrounds in a fair, supportive and cooperative manner.
• Addiction and recovery knowledge or applicable life experience

Competitive pay for part-time positions. Potential candidates should email their resumes to businessoffice@helpingup.org, attention Laura Starsoneck.

Position Title: Food Service Coordinator-Center for Women and Children
Position Type: Full-Time
Reports to: Food Service Manager

Background
Helping Up Mission, Inc. is a faith-based, non-denominational, Christian organization offering permanent solutions to those experiencing homelessness, poverty, and addiction. Helping Up Mission, Inc. (HUM) provides hope through programs designed to meet their individual physical, psychological, social, and spiritual needs. Compassionate and substantial residential care is given to almost 550 men and 250 women in need, without consideration of race, economic or religious status at its campus in East Baltimore. HUM provides competitive pay and benefits.

Job Summary
The Full Time Food Services Coordinator assists the Food Services Manager in the daily execution of food services related requirements at the Helping Up Mission while adhering to the Core Values of the Mission.

Primary Duties

Program:
• Act as a role model to program clients and help them to adjust to the program & community
• Teach kitchen hygiene, food service, planning, preparation, storage & proper handling to the clients assigned to work therapy in this department
• Supporting clients on the daily work crew
• Working with clients to instill a solid work ethic & professionalism
• Complete documentation of individuals who fail to follow departmental procedures

Facilities & Operations:
• Report to work in proper attire
• Assist in kitchen and dining room oversight during late week and weekend hours (up to 29 hours a week)
• Assist and coordinate the preparation of meals
• Oversight of the dining room crews regarding setup and service of meals
• Maintain cleanliness and organization of all areas of the kitchen and dining room
• Oversee completion of daily, weekly, monthly and annual cleaning and preventive maintenance schedules
• Adhere to food service protocols, i.e. implementation of Hazard Analysis Critical Control Points principles in the storage, production, holding, service and reheating of all foods
• Working with other leaders to maintain a smooth flow through the facility
• Train clients on food safety, preparation, and work ethics
• Establish and maintain documentation records of food temperature, date of storage and handling
• Maintain all applicable or required food safety certifications
• Report daily, or as required, all pertinent information regarding food service operations to the Kitchen Manager, e.g. adjustments to menus, recipes or production amounts
• Assist Lead Food Service Coordinator in the performance of catered functions
• Other duties as assigned

Job Qualifications

• Exhibit the Core Values of Helping Up Mission, Inc.
• Strong verbal communications skills and demonstrated ability to write clearly
• Strong leadership ability
• Ability to work effectively with individuals from diverse ethnic, cultural, and socioeconomic backgrounds in a fair, supportive and cooperative manner
• SERV Safe Food Safety Certification

Position offers competitive pay. Interested candidates should email their resume and cover letter to businessoffice@helpingup.org Attn: Chanelle Johnson.