Careers that Transform Lives

Position Title: Gateway South Program Assistant (Grant Funded Position)

Position Type: Part-time

FLSA Classification: Non-Exempt

Reports to: Operations Manager

Grant Appointment: October 2025- TBD

Location: Bradenton, Florida

Background

Helping Up Mission, Inc. is a faith-based, non-denominational, Christian organization offering permanent solutions to those experiencing homelessness, poverty, and addiction. Helping Up Mission, Inc. (HUM) provides hope through programs designed to meet their individual physical, psychological, social, and spiritual needs. Compassionate and substantial residential care is given to almost 550 men and 250 women in need, without consideration of race, economic or religious status at its campus in East Baltimore. HUM provides competitive pay and benefits.

*** This position is located in Bradenton (Manatee County) Florida ***

Job Summary

Working under the supervision of the Operations Manager, the Program Assistant will provide support for program operations on weekends and or weekdays. The Program Assistant will also be responsible for creating and maintaining a safe, supporting housing environment for the residents of the programs at the Center for Women & Children.

Primary Duties

The essential functions include, but are not limited to the following:

· Monitoring the client’s movements during residency at Helping Up Mission Gateway South.

· Instruct and monitor clients on all policies and procedures for residents including schedules, chores, and medication distribution.

· Advocate for the clients while in residency.

· Prepare daily reports for management, including but not limited to daily bed charts, shift notes, and medication logs for individual clients.

· Provide support to the Case Manager’s by assisting clients in adhering to their case plan as needed.

· Complete any tasks as directed by previous shift, including but not limited to dorm room turnover, client orientation, intake procedures, and house laundry.

· Assist clients during intake process.

· Gather and distribute any initial provisions, such as towels, clothing and toiletries.

· Assist with client orientation by giving tour of property and helping with schedules.

· Maintain shift notes and incident reports in HUM Tools.

· Contact emergency personnel, as needed, for program residents.

· Maintain professional, orderly atmosphere in all areas of property.

· Perform other duties as assigned.

Job Qualifications

· Exhibit the Core Values of Helping Up Mission, Inc.

· Proficient in computer usage, particularly Microsoft products.

· Ability to perform administrative tasks using provided computer hardware and software specific to position.

· Strong analytic, problem-solving, and decision-making capabilities.

· Ability to work effectively with individuals from diverse ethnic, cultural, and socioeconomic backgrounds in a fair, supportive and cooperative manner.

· Addiction and recovery knowledge and/or applicable life experience.

· Minimum 1-year sustained recovery (if applicant has life experience).

Salary Range: $15.00 - $16.00/ hourly

Interested candidates should email their resume and cover letter to humanresources@helpingup.org, attention Sarah Carter.

Position Title: Transportation Coordinator (CWC)

Position Type: Part-time

FLSA Classification: Non-exempt

Reports to: Operations Manager

Grant Appointment: N/A

Background

Helping Up Mission, Inc. is a faith-based, non-denominational, Christian organization offering permanent solutions to those experiencing homelessness, poverty, and addiction. Helping Up Mission, Inc. (HUM) provides hope through programs designed to meet their individual physical, psychological, social, and spiritual needs. Compassionate and substantial residential care is given to almost 550 men and 250 women in need, without consideration of race, economic or religious status at its campus in East Baltimore. HUM provides competitive pay and benefits.

Job Summary

The Transportation Coordinator performs a variety of duties to support the transportation needs of existing clients and potential clients at HUM while adhering to the Core Values of the Mission. This staff member will also join HUM’s Transportation team to support the CAP Program by providing transportation to women and their children with accompanied car seats. program.

Primary Duties

The essential functions include, but are not limited to the following:

· Act as a role model to program clients and help them to adjust to the program & community.

· Transport CAP Clients and their children to and from scheduled appointments (e.g., medical, wraparound services, etc.)

· Prepare & organize a daily transportation schedule to ensure the timely transportation and safety of the clients.

· Prepare daily log sheets of all individuals transported.

· Ensure timely return of all gas receipts to designated persons.

· Ensure timely reporting of any vehicular accident to HUM’s risk management team and insurance company.

· Be available on-campus with scheduled and on-call pickup availability for up to 29 hours per week, housing on-campus required for role

· Adhere to HUM Motor Vehicle policies and procedures at all times.

· Other duties as assigned.

Job Qualifications

· Exhibit the Core Values of Helping Up Mission, Inc

· Must possess a valid MD driver’s license

· Must possess a clean driving record

· Must be able to work independently without supervision

Salary Range: $15.00-16.00/ hourly

Interested candidates should email their resume and cover letter to humanresources@helpingup.org, attention Laura Starsoneck.

Position Title: Program Assistant

Position Type: Full-time

FLSA Classification: Exempt

Reports to: Assistant Director of Care Integration

Grant Appointment: N/A

Background

Helping Up Mission, Inc. is a faith-based, non-denominational, Christian organization offering permanent solutions to those experiencing homelessness, poverty, and addiction. Helping Up Mission, Inc. (HUM) provides hope through programs designed to meet their individual physical, psychological, social, and spiritual needs. Compassionate and substantial residential care is given to almost 550 men and 250 women in need, without consideration of race, economic or religious status at its campus in East Baltimore. HUM provides competitive pay and benefits.

BALTIMORE-BASED POSITION

Job Summary

Working under the supervision of the Assistant Director of Care Integration, the Program Assistant will provide support for program operations on weekends and or weekdays. The Program Assistant will also be responsible for creating and maintaining a safe, supporting housing environment for the residents of the programs at the Center for Women & Children.

Primary Duties

The essential functions include, but are not limited to the following:

· Monitoring the client’s movements during residency at Helping Up Mission Center for Women and Children.

· Instruct and monitor clients on all policies and procedures for residents including schedules, chores, and medication distribution.

· Advocate for the clients while in residency.

· Prepare daily reports for management, including but not limited to daily bed charts, shift notes, and medication logs for individual clients.

· Complete any tasks as directed by previous shift, including but not limited to dorm room turnover, client orientation and intake procedures, and house laundry .

o Assisting client room assignment.

o Gathering and distributing any initial provisions, such as towels and toiletries.

o Assisting with client orientation by giving tour of property and helping with schedule.

· Direct media personnel to approved staff (Kris Sharrar).

· Maintain shift notes and incident reports.

· Contact emergency personnel, as needed, for program residents.

· Maintain professional, orderly atmosphere in all areas of property.

· Other duties as assigned.

Job Qualifications

· Exhibit the Core Values of Helping Up Mission, Inc.

· Complete knowledge of HUM Employee Policy and Procedure.

· Complete knowledge of Job Description.

· Sufficient knowledge of each program housed on site.

· Complete knowledge of HUM policy and Procedure for each program housed in the building.

· Proficient in computer usage, particularly Microsoft products.

· Ability to perform administrative tasks using provided computer hardware and software specific to position.

· Strong analytic, problem-solving, and decision-making capabilities.

· Ability to work effectively with individuals from diverse ethnic, cultural, and socioeconomic backgrounds in a fair, supportive and cooperative manner.

· Addiction and recovery knowledge or applicable life experience.

Salary Range: $35,568.00/yr.

Interested candidates should email their resume and cover letter to humanresources@helpingup.org, attention Veronica Johnson

Position Title: Child Care Coordinator

Position Type: Full-time

FLSA Classification: Non-Exempt

Reports to: Maternal Program Manager

Grant Appointment: August 6, 2026 – June 30, 2029

Background

Helping Up Mission, Inc. is a faith-based, non-denominational, Christian organization offering permanent solutions to those experiencing homelessness, poverty, and addiction. Helping Up Mission, Inc. (HUM) provides hope through programs designed to meet their individual physical, psychological, social, and spiritual needs. Compassionate and substantial residential care is given to almost 550 men and 250 women in need, without consideration of race, economic or religious status at its campus in East Baltimore. HUM provides competitive pay and benefits.

BALTIMORE-BASED POSITION

Job Summary

The Child Care Coordinator will be responsible for facilitating the daily operations of the childcare program in a welcoming and safe environment. This role will implement, lead, organize policies and procedures, activities and processes to ensure a high-quality of care for the Child Development Center at the Center for Women & Children.

Primary Duties

The essential functions include, but are not limited to the following:

· Facilitate communication and collaboration between HUM staff, Treatment Coordinators, Maternal Program Manager, Volunteers and supervise all activities pertaining to the Child Development Center.

· Supervise children and toddlers during program hours to always ensure safety and attending to children’s crises when necessary.

· Provide linkages alongside the Maternal Program Manager to areas of education, health, and assist parents in identifying appropriate day care resources for babies and toddlers as mothers progress through the 12-month recovery program.

· Creating and implementing age-appropriate lesson plans, activities, and curriculum that promote physical, social, emotional, and cognitive development.

· Maintaining a clean and safe environment, following health and safety regulations, administering first aid and medication (as needed), and monitoring children for signs of illness or injury.

· Overseeing daily routines such as mealtimes, nap times, and diaper changes, and ensuring smooth transitions between activities.

· Keep accurate records of attendance, child development, and any incidents or accidents.

· Keeping parents informed about their child's progress, addressing any concerns or questions, and fostering a positive relationship between the center and families.

· Other duties assigned, within the scope of the position.

Job Qualifications

· Exhibit the Core Values of Helping Up Mission, Inc.

· Proficient in computer usage, particularly Microsoft products.

· Ability to work effectively with individuals from diverse ethnic, cultural, and socioeconomic backgrounds in a fair, supportive, and cooperative manner.

· Bachelor’s Degree or background in early childhood education, childcare, social work, psychology, or a related field is preferred.

· Hands on experience with children, particularly at-risk populations.

· Sensitivity towards the needs, behaviors, and circumstances of parents and children experiencing homelessness and poverty due to addiction of family members.

· Excellent writing abilities, data collection, and analytic skills.

· Strong analytic, problem-solving, and decision-making capabilities.

· Addiction and recovery knowledge or applicable life experience.

Salary Range: $20 - $22/hr.

Interested candidates should email their resume and cover letter to humanresources@helpingup.org, attention Laura Starsoneck.

Position Title:                           Assistant Director of Human Resources

Position Type:                           Full-time 

FLSA Classification:              Exempt 

Reports to:                                 General Counsel & Chief Administrative Officer

Grant Appointment:              N/A 

Background

Helping Up Mission, Inc. (HUM) is a faith-based, non-denominational, Christian organization offering permanent solutions to those experiencing addiction, homelessness, and poverty.  Based in Baltimore but providing resources far beyond our zip code, Helping Up Mission provides hope through programs designed to meet an individual’s physical, psychological, social, and spiritual needs.  Compassionate and substantial residential care is given to almost 550 men and 250 women in need, without consideration of race, economic or religious status.  HUM provides competitive pay and benefits.

BALTIMORE-BASED, IN PERSON POSITION

Job Summary

Plan, organize, and manage all Human Resources, benefits, and payroll functions for a staff of over 125 employees at a main Baltimore campus, Manatee County, Florida campus, and any off-

site employees working remotely. 

Plan, organize, and implement the compliance framework within HUM, including reporting and training requirements of accreditation, grants, and partnerships. 

Primary Duties

Human Resources Responsibilities 

• Oversee and manage the entire Employee Life Cycle, to include:
  • Job Descriptions and postings
  • Recruitment
  • Interview process (with hiring manager) including conducting reference checks
  • Offer letters
  • Onboarding, to include:
    • Oversee and/or perform criminal background checks, credit checks, and drug screenings for all new hires. 
    • Oversee medical screenings and drug tests for new hires in the Center for Women & Children program as required by Johns Hopkins Hospital Broadway Center for Addictions C.O.M.A.R. 3.1 licensure regulations.
    • I-9 Verification (via E-Verify)
  • Benefits enrollment and processing
  • Training on Employee Handbook and other HUM Policies and Procedures, coordinating with department supervisors and managers for subject matter onboarding, mandatory trainings
  • Performance Management, including annual appraisals, ongoing job performance evaluation, and coaching
  • Training and Professional Development
  • Employee coaching to include:
    • Dispute resolution 
    • Performance Improvement/Corrective Action Plans
    • Encouraging use of confidential Employee Assistance Program (EAP) available free of charge to HUM employees
  • Termination, including exit interview, final pay, severance agreements, and benefits continuance
• Supervise and manage performance and performance metrics of the Human Resources Specialist who provides administrative support for Employee Life Cycle process, timesheets, PTO, FMLA, and payroll.
• Working with the General Counsel & Chief Administrative Officer, ensure all Human Resources, benefits, and payroll policies are current, legally compliant, and reflect best practices.  Create or modify as necessary.
• Working with the General Counsel & Chief Administrative Officer, annually negotiate, implement, and administer employee benefits program (health and wellness, health savings account (HSA), dental, vision, life insurance, EAP, and retirement account). 
• Oversee and ensure Employee Handbook is current, legally compliant, reflects HUM core values, and represents best practices. Update as needed.
• Oversee and ensure compliance with all federal, state, and local employment and benefits laws and regulations, including preparation and filing of legally mandated information and reports, including but not limited to: I-9 verification (E-Verify), Affordable Care Act (ACA), RxDC, FMLA, MD FAMLI, wage transparency, FLSA.
• Working with the Chief Financial Officer and Human Resources Specialist, oversee or process payroll semi-monthly.  
• Oversee PTO policies and procedures, including ensuring accuracy and accessibility of information to employees.
• Oversee accurate employee record-keeping, including paper and electronic files. Oversee the preparation and maintenance of employee personnel files. Oversee internal SharePoint Human Resources site and contents.
• Oversee, manage, and lead staff development for all HUM staff to including working with supervisors and managers to identify training and development programs to improve performance, recommending best practices, and reviewing performance appraisals for consistency, fairness, and proper language.
• Working with an outside vendor, oversee and manage random and “reasonable suspicion” drug screenings of employees.
• Oversee and manage compliance with wage and hour laws/Fair Labor Standards Act, including classification of employees, and overtime.
• Working with the General Counsel & Chief Administrative Officer and Human Resources Specialist, oversee and manage receipt and response to employment verification inquiries, wage garnishment orders, and other legal process related to employees. 
• Confidentially investigate, counsel, and resolve, in consultation with the General Counsel & Chief Administrative Officer, all HR matters. Respond to employee relations issues by interpreting policies and procedures for employees, ensuring legally compliant investigations, and identifying corrective actions needed to resolve complaints.
• Oversee and maintain salary range information for each position within the organization, ensure fair and equitable distribution of salaries and benefits, assess annually for best practices within nonprofit and rescue mission industry(ies), ensure compliance with applicable federal, state, and local pay transparency and pay equality laws and regulations.
• Working with the IT Department, identify areas where automation of forms and process will improve operational effectiveness and oversee implementation of automated forms and process; identify areas for improvement of HR policies and procedures and employee engagement through IT platforms and applications and work with IT Department to create and implement.
• Participate in annual budget process for HR Department needs and support other HUM departments as needed to identify resources for staff development. Research and present salary range data to Senior Leadership Team in budgeting process. 
• Assist and advise all HUM departments in Human Resource matters.
• Respond to unemployment claims and represent HUM at hearings as necessary.
• Participate in professional development (conferences, webinars, workshops) to remain current on best practices and trends in Human Resources and labor laws. 
• Working with the Philanthropy Department, assist with employment-related data collection and reporting to support grant proposal writing and award administration compliance and reporting. 
• Assist with and attend as necessary HUM Board Personnel Committee meetings.
• Create, oversee, and deliver staff training and education, including all training required to achieve and maintain accreditation through CARF. Maintain records of all staff training and development.
• Enforce HUM policies, procedures, and standards through well-publicized disciplinary guidelines. 
• Respond promptly to detected offences of policies, procedures, or standards, and undertake corrective action. 
• Oversee and manage HR Department performance and compliance with HUM’s Enterprise Risk Management (ERM) system and process. Working with the General Counsel & Chief Administrative Officer, identify areas of HR, compliance, and other HUM department risks, assist with creation of policies and procedures to mitigate, track compliance and review/update at least annually for progress.
• Perform other duties as assigned. 

Job Qualifications

• Exhibit the Core Values of Helping Up Mission, Inc. 
• Bachelor’s degree in human resources, Business Administration, Management, Public Administration, Nonprofit Management, or related field.
• 3-5+ years of experience in Human Resources management.
• Computer proficiency in MS Office Suite. 

 AN IDEAL CANDIDATE WOULD HAVE 

• Experience in a Christian, faith-based nonprofit, and familiarity with applicable laws.
• Ability to connect with others, with excellent written and oral communication skills.
• High level of organizational ability, attention to detail, and ability to respond quicky and efficiently in a fast-paced environment.
• Experience supervising and managing direct reports.
• HR certification such as SHRM-CP.
• Experience in HRIS/payroll processing. 

 SPECIAL SKILLS, KNOWLEDGE, ABILITIES 

• Working knowledge of federal, state, and local (including for remote employees) employment and labor laws governing Human Resources management.
• Working knowledge of the guiding principles and philosophy of not-for-profit, faith-based organizations.
• Knowledge of best practices in the Human Resources field and ability to determine and articulate change needed to improve programs and services to HUM staff.
• Ability to establish and maintain effective working relationships with employees at all organizational levels, especially with HUM’s Senior Leadership Team.
• Possess analytical thinking skills with an ability to make decisions and solve problems. 
• Ability to prioritize ongoing and new projects, as well as conduct research and gather information.
• Ability to create clear, accurate, and logical reports, presentations, policies, and procedures.
• Leadership, coaching, and teambuilding skills that motivate employees.
• Ability to respond to Sr. Leadership Team requests and employee concerns with an appropriate sense of urgency.
• Ability to communicate effectively both orally and in writing.
• Ability to maintain confidentiality of sensitive information and communications.
• Ability to deal professionally and tactfully with HUM clients, donors, Board members, vendors, government officials, and other stakeholders. 

Salary Range: $75,000- $80,000/annually

Interested candidates should email their resume and cover letter to humanresources@helpingup.org, attention Sky Woodward.