Careers that Transform Lives

Position Title:                           Education and Workforce Development Coordinator  

Position Type:                           Full-time 

FLSA Classification:              Exempt

Reports to:                                  Sr. Director for CWC 

Grant Appointment:              2025-2029

Background

Helping Up Mission, Inc. is a faith-based, non-denominational, Christian organization offering permanent solutions to those experiencing homelessness, poverty, and addiction.  Helping Up Mission, Inc. (HUM) provides hope through programs designed to meet their individual physical, psychological, social, and spiritual needs.  Compassionate and substantial residential care is given to almost 550 men and 250 women in need, without consideration of race, economic or religious status at its campus in East Baltimore.  HUM provides competitive pay and benefits

Job Summary

The Education and Workforce Development Coordinator assists the department in providing vision and leadership for the self-sufficiency component of Helping Up Mission’s (HUM) Spiritual Recovery Program (SRP), including education, employment, alumni services, and housing.  This person is responsible for the vision, leadership, and day-to-day activities of HUM’s  Innovative Learning Center (ILC).  The Education and Workforce Development Coordinator will be responsible for overseeing the coordination and administration of educational/instructional services at HUM while adhering to HUM’s  core values and vision.

Primary Duties

The essential functions include, but are not limited to the following: 

• Manage day-to-day activities in the Education and Workforce Development team.
• Assist in the development of academic programs; review instructional objectives and adjust accordingly.
• Monitor students and/or teachers for progress.
• Screen, schedule and coordinate all new and current tutorial services.
• Provide individual tutoring for specialized needs.
• Aid with GED tutoring.
• Liaison with other administrative staff to include program, clinical, academic colleagues, teachers and students.
• Communicate with partner institutions (NEDP / SBLC), external agencies, government departments, and prospective students.
• Administer state required assessments, conduct learner consults, and recommend appropriate class level placements, e.g., (ABE, Pre-GED, and EDP transitions).
• Coordinate on-site teaching, design, and implement class instruction, and tutoring services.
• Manage examination and assessment processes.
• Assess, implement, and instruct non-readers and emergent readers with one-on-one instruction.
• Prepare reports and statistics for internal and external use, create the end of cycle reports.
• Facilitate team meetings and discussions regarding the Innovative Learning Center.
• Other duties as assigned 

Job Qualifications 

• Exhibit the Core Values of Helping Up Mission, Inc.
• Bachelor’s degree in education preferred.
• Teaching Certificate preferred.
• 3-5 years of teaching experience.
• Excellent writing abilities and analytic skills.
• Strong interpersonal skills / Ability to relate to students, academic staff, and teachers. 
• CASAS certified / TABE certified. 
• Wilson Reading Certified a plus.
• Team working skills and the ability to work alone without supervision.
• The ability to deal positively and embrace change.
• Time management skills / Experience in organizing, prioritizing, and managing time effectively / flexible approach to work.
• Proficient in computer usage.
• Ability to work in a multi-cultural and multi-ethnic environment with faculty, staff, and clients. 

Salary Range: $35,000 - $40,000/ annual salary 

Interested candidates should email their resume and cover letter to humanresources@helpingup.org, attention Pam Wilkerson. 

Position Title:                           Gateway South Operations Manager (Grant Funded Position) 

Position Type:                           Full-time 

FLSA Classification:              Exempt

Reports to:                                 Outreach Case Manager, Bradenton (Manatee County), Florida

Grant Appointment:              July 2025- TBD 

Background

Helping Up Mission, Inc. is a faith-based, non-denominational, Christian organization offering permanent solutions to those experiencing homelessness, poverty, and addiction.  Helping Up Mission, Inc. (HUM) provides hope through programs designed to meet their individual physical, psychological, social, and spiritual needs.  Compassionate and substantial residential care is given to almost 550 men and 250 women in need, without consideration of race, economic or religious status at its campus in East Baltimore.  HUM provides competitive pay and benefits.

*** This position is in Bradenton, Florida (Manatee County)***

Job Summary

The Operations Manager will provide oversight to the programs and systems of the daily operations at the HUM Gateway South Women’s Shelter while adhering to the Core Values of the Mission.

Primary Duties

The essential functions include, but are not limited to the following:

• Assists and oversee all aspects of HUM Gateway South Women’s Shelter policies and procedures while working closely with the Outreach Case Manager, Bradenton (Manatee County), Florida, to ensure all staff are adhering to policies and procedures.
• Work collaboratively with IT department to ensure processes and systems are in place.
• Prepare daily reports for Helping Up Mission Management.
• Collaborate with the Outreach Case Manager, Bradenton (Manatee County), Florida to create schedules and systems of care to ensure all functions of operations are in collaboration with programing and daily activities
• Work collaboratively with the Center for Women & Children's Operations Team and other designated staff members.
• Oversees client medication storage and distribution to ensure Program Assistants and other staff adheres to HUM policies and procedures.
• Oversee Gift In Kind Donations.
• Oversees Food Services.
• Perform other duties as assigned.

Job Qualifications 

• Exhibit the Core Values of Helping Up Mission, Inc.
• Proficient in computer usage, particularly Microsoft products.
• Ability to work effectively with individuals from diverse ethnic, cultural, and socioeconomic backgrounds in a fair, supportive and cooperative manner.
• Excellent writing abilities, data collection, and analytic skills.
• Strong analytic, problem-solving, and decision-making capabilities.
• Addiction and recovery knowledge or applicable life experience.

Salary Range: $38,000-40,000/ annually

Interested candidates should email their resume and cover letter to humanresources@helpingup.org, attention Sarah Carter.  

Position Title:                           Gateway South Program Assistant (Grant Funded Position) 

Position Type:                           Part-time 

FLSA Classification:              Non-Exempt

Reports to:                                 Operations Manager   

Grant Appointment:              October 2025- TBD 

Background

Helping Up Mission, Inc. is a faith-based, non-denominational, Christian organization offering permanent solutions to those experiencing homelessness, poverty, and addiction.  Helping Up Mission, Inc. (HUM) provides hope through programs designed to meet their individual physical, psychological, social, and spiritual needs.  Compassionate and substantial residential care is given to almost 550 men and 250 women in need, without consideration of race, economic or religious status at its campus in East Baltimore.  HUM provides competitive pay and benefits.

*** This position is in Bradenton, Florida (Manatee County)***

Job Summary

Working under the supervision of the Operations Manager, the Program Assistant will provide support for program operations on weekends and or weekdays. The Program Assistant will also be responsible for creating and maintaining a safe, supporting housing environment for the residents of the programs at the Center for Women & Children.

Primary Duties

The essential functions include, but are not limited to the following:

• Monitoring the client’s movements during residency at Helping Up Mission Gateway South.
• Instruct and monitor clients on all policies and procedures for residents including schedules, chores, and medication distribution.
• Advocate for the clients while in residency.
• Prepare daily reports for management, including but not limited to daily bed charts, shift notes, and medication logs for individual clients.
• Provide support to the Case Manager’s  by assisting clients in adhering to their case plan as needed.
• Complete any tasks as directed by previous shift, including but not limited to dorm room turnover, client orientation, intake procedures, and house laundry.
• Assist clients during intake process.
• Gather and distribute any initial provisions, such as towels, clothing and toiletries.
• Assist with client orientation by giving tour of property and helping with schedules.
• Maintain shift notes and incident reports in HUM Tools.
• Contact emergency personnel, as needed, for program residents.
• Maintain professional, orderly atmosphere in all areas of property.
• Perform other duties as assigned. 

Job Qualifications 

• Exhibit the Core Values of Helping Up Mission, Inc.
• Proficient in computer usage, particularly Microsoft products.
• Ability to perform administrative tasks using provided computer hardware and software specific to position.
• Strong analytic, problem-solving, and decision-making capabilities.
• Ability to work effectively with individuals from diverse ethnic, cultural, and socioeconomic backgrounds in a fair, supportive and cooperative manner.
• Addiction and recovery knowledge and/or applicable life experience.
• Minimum 1-year sustained recovery (if applicant has life experience).

Salary Range: $15.00 - $16.00/ hourly

PLEASE NOTE: This position will not be available to start until 10/01/2025.

Interested candidates should email their resume and cover letter to humanresources@helpingup.org, attention Sarah Carter.  

Position Title:                           Gateway South Security Coordinator (Grant Funded Position) 

Position Type:                           Full-time 

FLSA Classification:              Non-Exempt

Reports to:                                 Outreach Case Manager, Bradenton (Manatee County), Florida   

Grant Appointment:              October 2025- TBD 

Background

Helping Up Mission, Inc. is a faith-based, non-denominational, Christian organization offering permanent solutions to those experiencing homelessness, poverty, and addiction.  Helping Up Mission, Inc. (HUM) provides hope through programs designed to meet their individual physical, psychological, social, and spiritual needs.  Compassionate and substantial residential care is given to almost 550 men and 250 women in need, without consideration of race, economic or religious status at its campus in East Baltimore.  HUM provides competitive pay and benefits.

*** This position is in Bradenton, Florida (Manatee County)***

Job Summary

Working under the supervision of the Outreach Case Manager, Bradenton (Manatee County), Florida, the Security Coordinator will provide building security while adhering to the Core Values of the Mission.

Primary Duties

The essential functions include, but are not limited to, the following:

• Act as role model in the community and assist program residents with program orientation.
• Enforce program policies and procedures.
• Oversee donors, visitors, and volunteers entering the building for security purposes, in a professional manner and with Christian hospitality.
• Coordinate security for special events and visits from special groups and dignitaries.
• Contact appropriate leadership personnel as needed for Gateway South Women’s Shelter residents and individuals utilizing the Under One Roof Resource Center.
• Train and onboard additional security personnel with the support of Assistant Director of Center for Women & Children and Outreach Case Manager, Bradenton (Manatee County), Florida.
• Provide direct and ongoing communication with additional security personnel as it relates to their job duties and overall professionalism.
• Meet with Outreach Case Manager, Bradenton (Manatee County), Florida and Assistant Director of Center for Women & Children on a consistent basis to ensure fluidity of processes and procedures.
• Enforce program policies and procedures as relates to interactions with the women in Gateway South Women’s Shelter and individuals utilizing the Under One Roof Resource Center
• Other duties as assigned.

Job Qualifications 

• Exhibit the Core Values of Helping Up Mission, Inc.
• Thorough knowledge of the safety and security, including all policies and procedures
• Human Services knowledge and/or applicable life experience
• Security experience
• Strong interpersonal skills

Salary Range: $30,000- 35,000/annually

PLEASE NOTE: This position will not be available to start until 10/01/2025.

Interested candidates should email their resume and cover letter to humanresources@helpingup.org, attention Sarah Carter.  

Position Title:                           Gateway South Security Coordinator (Grant Funded Position) 

Position Type:                           Part-time 

FLSA Classification:              Non-Exempt

Reports to:                                 Outreach Case Manager, Bradenton (Manatee County), Florida

Grant Appointment:              October 2025- TBD 

Background

Helping Up Mission, Inc. is a faith-based, non-denominational, Christian organization offering permanent solutions to those experiencing homelessness, poverty, and addiction.  Helping Up Mission, Inc. (HUM) provides hope through programs designed to meet their individual physical, psychological, social, and spiritual needs.  Compassionate and substantial residential care is given to almost 550 men and 250 women in need, without consideration of race, economic or religious status at its campus in East Baltimore.  HUM provides competitive pay and benefits.

*** This position is in Bradenton, Florida (Manatee County)***

Job Summary

Working under the supervision of the Outreach Case Manager, Bradenton (Manatee County), Florida., the Security Coordinator will provide building security while adhering to the Core Values of the Mission.

Primary Duties

The essential functions include, but are not limited to, the following:

• Act as role model in the community and assist program residents with program orientation.
• Enforce program policies and procedures.
• Oversee donors, visitors, and volunteers entering the building for security purposes, in a professional manner and with Christian hospitality.
• Coordinate security for special events and visits from special groups and dignitaries.
• Contact appropriate leadership personnel as needed for Gateway South Women’s Shelter residents and individuals utilizing the Under One Roof Resource Center.
• Provide direct and ongoing communication with additional security personnel as it relates to their job duties and overall professionalism.
• Meet with Outreach Case Manager,Bradenton (Manatee County), Florida and Assistant Director of Center for Women & Children on a consistent basis to ensure fluidity of processes and procedures.
• Enforce program policies and procedures as relates to interactions with the women in Gateway South Women’s Shelter and individuals utilizing the Under One Roof Resource Center
• Other duties as assigned.

Job Qualifications 

• Exhibit the Core Values of Helping Up Mission, Inc.
• Thorough knowledge of the safety and security, including all policies and procedures
• Human Services knowledge and/or applicable life experience
• Security experience
• Strong interpersonal skills

Salary Range: $15.00-$16.00/hourly

PLEASE NOTE: This position will not be available to start until 10/01/2025.

Interested candidates should email their resume and cover letter to humanresources@helpingup.org, attention Sarah Carter.  

Position Title: Outreach Case Manager

Position Type: Full-Time

FLSA Classification: Exempt

Reports to: Director of Outreach & Intake

Grant Appointment: 09/01/2025- 06/30/2029

Background

Helping Up Mission, Inc. is a faith-based, non-denominational, Christian organization offering permanent solutions to those experiencing homelessness, poverty, and addiction. Helping Up Mission, Inc. (HUM) provides hope through programs designed to meet their individual physical, psychological, social, and spiritual needs. Compassionate and substantial residential care is given to almost 550 men and 250 women in need, without consideration of race, economic or religious status at its campus in East Baltimore. HUM provides competitive pay and benefits.

Job Summary

The Outreach Case Manager will work with the Director of Outreach & Intake to provide case management services to clients in the community in collaboration with Helping Up Mission's (HUM) Outreach Team. The mobile street Outreach Case Manager will reach out and engage chronically homeless participants, requiring knowledge of experience in addiction and recovery programs, community resources, and benefits eligibility, especially as it relates to the homeless and those seeking addiction recovery. This position involves locating and engaging those on the streets and in encampments, as well as recovery program intakes from the streets, diverting them to available programs, and connecting them with vital resources, while maintaining a relationship with the outreach clients.

Primary Duties

Outreach and Engagement include conducting initial screenings, entering data into the Baltimore City Homeless Management Information System (HMIS), assisting in the process of getting unsheltered homeless on the housing priority list, and providing on-going support. Case Managers will assist participants in communication with and support from established agencies, non-profits, and government programs.

Primary responsibilities will include:

· Engage with those on the streets and in encampments, and other public access areas in Baltimore.

· Conduct intakes and assessments outside of Helping Up Mission facility setting.

· Provide intensive mobile case management services to participants and offer referrals.

· Assist participants in obtaining critical documents which may be a barrier to treatment.

· Provide crisis management and intervention.

· Consistently follow-up with participants.

· Verify participant eligibility for recovery programs and other services.

· Utilize evidence-based practices, such as motivational interviewing and trauma informed care.

· Network with community agencies for the purpose of obtaining and coordinating service referrals.

· Work closely with other Helping Up Mission staff on the Outreach Team.

· Connect homeless clients with treatment for substance abuse and mental health services, as well as other resources.

· Help to resolve issues and develop solutions for continued success.

· Maintain current documentation and records of encounters, assessments, and referrals in HUM Tools, as well as other statistical data required by the program’s funding sources and HMIS.

· Other duties as assigned.

Job Qualifications

· Exhibit the Core Values of Helping Up Mission, Inc.

· Proficient in computer usage, particularly Microsoft products.

· Proficient with Intake System and in the HMIS System.

· Ability to work effectively with individuals from diverse ethnic, cultural, and socioeconomic backgrounds in a fair, supportive and cooperative manner.

· Strong analytic, problem-solving, and decision-making capabilities.

· Addiction and recovery knowledge or applicable life experience.

Salary Range: $40,000/annually

Interested candidates should email their resume and cover letter to humanresources@helpingup.org, attention Pete Griffin.

Position Title: Transportation Coordinator (CWC)

Position Type: Part-time

FLSA Classification: Non-exempt

Reports to: Operations Manager

Grant Appointment: N/A

Background

Helping Up Mission, Inc. is a faith-based, non-denominational, Christian organization offering permanent solutions to those experiencing homelessness, poverty, and addiction. Helping Up Mission, Inc. (HUM) provides hope through programs designed to meet their individual physical, psychological, social, and spiritual needs. Compassionate and substantial residential care is given to almost 550 men and 250 women in need, without consideration of race, economic or religious status at its campus in East Baltimore. HUM provides competitive pay and benefits.

Job Summary

The Transportation Coordinator performs a variety of duties to support the transportation needs of existing clients and potential clients at HUM while adhering to the Core Values of the Mission. This staff member will also join HUM’s Transportation team to support the CAP Program by providing transportation to women and their children with accompanied car seats. program.

Primary Duties

The essential functions include, but are not limited to the following:

· Act as a role model to program clients and help them to adjust to the program & community.

· Transport CAP Clients and their children to and from scheduled appointments (e.g., medical, wraparound services, etc.)

· Prepare & organize a daily transportation schedule to ensure the timely transportation and safety of the clients.

· Prepare daily log sheets of all individuals transported.

· Ensure timely return of all gas receipts to designated persons.

· Ensure timely reporting of any vehicular accident to HUM’s risk management team and insurance company.

· Be available on-campus with scheduled and on-call pickup availability for up to 29 hours per week, housing on-campus required for role

· Adhere to HUM Motor Vehicle policies and procedures at all times.

· Other duties as assigned.

Job Qualifications

· Exhibit the Core Values of Helping Up Mission, Inc

· Must possess a valid MD driver’s license

· Must possess a clean driving record

· Must be able to work independently without supervision

Salary Range: $15.00-16.00/ hourly

Interested candidates should email their resume and cover letter to humanresources@helpingup.org, attention Laura Starsoneck.