Careers that Transform Lives

Position Title: Transportation Coordinator (CWC)

Position Type: Part-time

FLSA Classification: Non-exempt

Reports to: Operations Manager

Grant Appointment: N/A

Background

Helping Up Mission, Inc. is a faith-based, non-denominational, Christian organization offering permanent solutions to those experiencing homelessness, poverty, and addiction. Helping Up Mission, Inc. (HUM) provides hope through programs designed to meet their individual physical, psychological, social, and spiritual needs. Compassionate and substantial residential care is given to almost 550 men and 250 women in need, without consideration of race, economic or religious status at its campus in East Baltimore. HUM provides competitive pay and benefits.

Job Summary

The Transportation Coordinator performs a variety of duties to support the transportation needs of existing clients and potential clients at HUM while adhering to the Core Values of the Mission. This staff member will also join HUM’s Transportation team to support the CAP Program by providing transportation to women and their children with accompanied car seats. program.

Primary Duties

The essential functions include, but are not limited to the following:

· Act as a role model to program clients and help them to adjust to the program & community.

· Transport CAP Clients and their children to and from scheduled appointments (e.g., medical, wraparound services, etc.)

· Prepare & organize a daily transportation schedule to ensure the timely transportation and safety of the clients.

· Prepare daily log sheets of all individuals transported.

· Ensure timely return of all gas receipts to designated persons.

· Ensure timely reporting of any vehicular accident to HUM’s risk management team and insurance company.

· Be available on-campus with scheduled and on-call pickup availability for up to 29 hours per week, housing on-campus required for role

· Adhere to HUM Motor Vehicle policies and procedures at all times.

· Other duties as assigned.

Job Qualifications

· Exhibit the Core Values of Helping Up Mission, Inc

· Must possess a valid MD driver’s license

· Must possess a clean driving record

· Must be able to work independently without supervision

Salary Range: $15.00-16.00/ hourly

Interested candidates should email their resume and cover letter to humanresources@helpingup.org, attention Laura Starsoneck.

Position Title: Adult Education Assistant 

Position Type: Part-Time

FLSA Classification: Non-Exempt 

Reports to: Assistant Director of Workforce & Development

Grant Appointment: N/A

Background

Helping Up Mission, Inc. is a faith-based, non-denominational, Christian organization offering permanent solutions to those experiencing homelessness, poverty, and addiction.  Helping Up Mission, Inc. (HUM) provides hope through programs designed to meet their individual physical, psychological, social, and spiritual needs.  Compassionate and substantial residential care is given to almost 550 men and 250 women in need, without consideration of race, economic or religious status at its campus in East Baltimore.  HUM provides competitive pay and benefits.

Job Summary

BALTIMORE-BASED POSITION

The Adult Education Assistant  oversees all on-site & off-site tutorial services for our clients.  As well as providing tutorial services on-site. The Adult Education Assistant carries out their duties while adhering to the core values and vision of the Mission. 

Primary Duties

The essential functions include, but are not limited to the following: 

• Screen, schedule & coordinate tutorial services.

• Provide certified External Diploma Program tutoring.

• Provide certified General Education Development tutoring.

• Develop & design materials for GED, EDP, and Accuplacer students.

• Provide individual tutoring for specialized needs.

• Participate in team meetings for ILC services. 

• Coordinate all off-site educational services for HUM clients.

• Perform other duties as assigned.

Job Qualifications 

• Exhibit the Core Values of Helping Up Mission, Inc. 

• Teaching certificate.

• Core character qualities needed are dependability, initiative, integrity, spirituality, flexibility, fairness, humility, and a servant’s heart.

• Proficient in computer usage, particularly Microsoft products.

• Ability to work effectively with individuals from diverse ethnic, cultural, and socioeconomic backgrounds in a fair, supportive and cooperative manner.

• Excellent writing abilities, data collection, and analytic skills.

• Strong analytic, problem-solving, and decision-making capabilities.

• 1-3 years teaching experience in Adult Education (Preferred).

• Prior teaching experience with an NEDP Program is a plus (Preferred)

Salary Range: $15.00-17.00/hr.

Interested candidates should email their resume and cover letter to humanresources@helpingup.org, attention Brian Vincer.

Position Title: Child Care Coordinator

Position Type: Full-time

FLSA Classification: Non-Exempt

Reports to: Maternal Program Manager

Grant Appointment: August 6, 2026 – June 30, 2029

Background

Helping Up Mission, Inc. is a faith-based, non-denominational, Christian organization offering permanent solutions to those experiencing homelessness, poverty, and addiction. Helping Up Mission, Inc. (HUM) provides hope through programs designed to meet their individual physical, psychological, social, and spiritual needs. Compassionate and substantial residential care is given to almost 550 men and 250 women in need, without consideration of race, economic or religious status at its campus in East Baltimore. HUM provides competitive pay and benefits.

BALTIMORE-BASED POSITION

Job Summary

The Child Care Coordinator will be responsible for facilitating the daily operations of the childcare program in a welcoming and safe environment. This role will implement, lead, organize policies and procedures, activities and processes to ensure a high-quality of care for the Child Development Center at the Center for Women & Children.

Primary Duties

The essential functions include, but are not limited to the following:

· Facilitate communication and collaboration between HUM staff, Treatment Coordinators, Maternal Program Manager, Volunteers and supervise all activities pertaining to the Child Development Center.

· Supervise children and toddlers during program hours to always ensure safety and attending to children’s crises when necessary.

· Provide linkages alongside the Maternal Program Manager to areas of education, health, and assist parents in identifying appropriate day care resources for babies and toddlers as mothers progress through the 12-month recovery program.

· Creating and implementing age-appropriate lesson plans, activities, and curriculum that promote physical, social, emotional, and cognitive development.

· Maintaining a clean and safe environment, following health and safety regulations, administering first aid and medication (as needed), and monitoring children for signs of illness or injury.

· Overseeing daily routines such as mealtimes, nap times, and diaper changes, and ensuring smooth transitions between activities.

· Keep accurate records of attendance, child development, and any incidents or accidents.

· Keeping parents informed about their child's progress, addressing any concerns or questions, and fostering a positive relationship between the center and families.

· Other duties assigned, within the scope of the position.

Job Qualifications

· Exhibit the Core Values of Helping Up Mission, Inc.

· Proficient in computer usage, particularly Microsoft products.

· Ability to work effectively with individuals from diverse ethnic, cultural, and socioeconomic backgrounds in a fair, supportive, and cooperative manner.

· Bachelor’s Degree or background in early childhood education, childcare, social work, psychology, or a related field is preferred.

· Hands on experience with children, particularly at-risk populations.

· Sensitivity towards the needs, behaviors, and circumstances of parents and children experiencing homelessness and poverty due to addiction of family members.

· Excellent writing abilities, data collection, and analytic skills.

· Strong analytic, problem-solving, and decision-making capabilities.

· Addiction and recovery knowledge or applicable life experience.

Salary Range: $20 - $22/hr.

Interested candidates should email their resume and cover letter to humanresources@helpingup.org, attention Laura Starsoneck.

Position Title: Alumni Case Coordinator

Position Type: Part-Time

FLSA Classification: Non-Exempt

Reports to: Graduate Program Manager  

Grant Appointment: 07/01/2026 - 6/30/2029

Location: Baltimore

Background

Helping Up Mission, Inc. is a faith-based, non-denominational, Christian organization offering permanent solutions to those experiencing homelessness, poverty, and addiction.  Helping Up Mission, Inc. (HUM) provides hope through programs designed to meet their individual physical, psychological, social, and spiritual needs.  Compassionate and substantial residential care is given to almost 550 men and 250 women in need, without consideration of race, economic or religious status at its campus in East Baltimore.  HUM provides competitive pay and benefits.

Job Summary

The Alumni Case Coordinator is responsible for sustaining the continued program growth and development of on-campus graduates, in conjunction with tracking off-campus alumni of HUM’s Spiritual Recovery Program (SRP).  The job includes developing action plans and strategies for education, employment, supportive services and long-term housing for graduates. This individual must possess extensive HUM SRP and/or recovery life experience to establish and maintain rapport with clients, staff, and supportive community partners.  This position focuses on transitional services, supporting a client’s needs during his progression to self-sufficiency and sustained recovery post-SRP graduation.

Primary Duties

• Assist with client follow-ups using the SRP Life Transformation Matrix, post placement services, and/or other supportive services. 

• Assist with graduate housing and bed assignments.

• Coordinate resource and support groups on campus for alumni. 

• Encourage continued growth with graduates by hosting regular individual sessions and developing action plans. 

• Collaborate with philanthropy team members in engaging alumni off campus in volunteer and giving opportunities as well as community outreach. 

• Collaborate with the Assistant Director for Education & Workforce Development in the coordination, implementation and operations of job placement, retention and transitional services for graduates. 

• Engage in case management activities relative to alumni services, job training, continued education and housing. 

• Assist with monthly on-site alumni meetings and resource seminars. 

• With assigned HUM program work therapy participants, provide data analysis of graduate activities and outcomes, presenting periodic reports to the Program Leadership Team. 

• Follow up on clients’ continuing education to include basic computer knowledge, workplace etiquette, budgeting, money management skills, etc. 

• Participate in Program Leadership Team meetings to report on graduate progress on campus and any disciplinary issues. 

• Make appropriate community referrals for housing, volunteer work, and economic support.  

• Help all clients maintain a sense of balance (Work/Life/Recovery). 

• Maintain compliance with all program policies and procedures. 

• Other duties as assigned.

Job Qualifications 

• Exhibit the Core Values of Helping Up Mission, Inc. 

• Bachelor’s degree in social work and/or human services field preferred but relevant HUM experience with program will be considered in lieu of designated degree. 

• Minimum of five years industry specific knowledge preferred. 

• Excellent writing abilities, data collection, and analytic skills. 

• Experience in case management and direct service delivery preferred. 

• Demonstrated ability to interface well with diverse, disadvantaged populations with multiple barriers to educational and vocational success including low literacy, learning disabilities, physical disabilities, and history of incarceration.  

• Proven ability to build strong relationships with colleagues and community organizations. 

• Understanding of basic money management skills and the intersections of money, employment, addiction, housing and recovery. 

• Ability to clearly explain these concepts and strategies for building economic self-sufficiency.   

• Excellent time management skills. 

• High degree of creative energy and the ability to adapt easily to change; energetic and enthusiastic.   

• Excellent knowledge of MS Office, data management software, and social media. 

Salary Range: $15.00/hr.

Interested candidates should email their resume and cover letter to humanresources@helpingup.org, attention Eric Daughton.

Position Title: Food Service Coordinator

Position Type: Part-time

FLSA Classification: Non-Exempt

Reports to: Food Warehouse Manager

Grant Appointment: N/A

Location: Baltimore

Background

Helping Up Mission, Inc. is a faith-based, non-denominational, Christian organization offering permanent solutions to those experiencing homelessness, poverty, and addiction. Helping Up Mission, Inc. (HUM) provides hope through programs designed to meet their individual physical, psychological, social, and spiritual needs. Compassionate and substantial residential care is given to almost 550 men and 250 women in need, without consideration of race, economic or religious status at its campus in East Baltimore. HUM provides competitive pay and benefits.

Job Summary

The Food Service Coordinator will assist in scheduling, transportation, receiving, sorting, storage, and redistribution of food received while adhering to the Core Values of Helping Up Mission.

Primary Duties

The essential functions include, but are not limited to the following:

· Act as a role model to program clients and help them adjust to the program and community.

· Lead work therapy clients on daily work assignments.

· Work with work therapy clients to instill a solid work ethic and professionalism.

· Ensure all HACCP requirements, industry guidelines, SOP’s, Health Department permits, Fire permits, and State guidelines are met.

· Assist in ensuring daily, weekly, monthly, quarterly, and annual pickup schedules are kept and logged.

· Maintain cleanliness and organization in both pantries and outdoor freezer boxes.

· Assist in filling out daily temperature logs, trash logs, and all necessary paperwork to maintain compliance with city, state and federal requirements.

· Assist in keeping updating inventory logs and regularly inform kitchen of available food items.

· Assist in planning and allocating routes/times for donation pickups and drop offs, ensuring that the varying needs of external customers and clients are met.

· Maintain gas, fluids, and pre-drive check items for the various fleet vehicles used for food transportation.

· Maintain cleanliness of fleet vehicles used for food transportation.

· Maintain upkeep of pantry by coaching, counseling, and corrective action when necessary.

· Assist in developing a rapport with vendors, customers, and clients to develop schedules that are best suited for both parties.

· Safeguard facilities and contents by establishing and monitoring security procedures and protocols.

· Help to minimize waste and reduce costs where possible.

· Assist in ordering from Food Bank as needed.

· Other duties as assigned.

Job Qualifications

· High school diploma or equivalent.

· Valid Maryland Driver’s License required.

· Ability to multitask in a professional manner.

· Ability to prioritize work and complete duties in a timely fashion.

· Ability to be open-minded to new ideas and methods.

· Ability to problem-solve on various issues as they relate to the pantry and donations.

· Exhibit the Core Values of Helping Up Mission, Inc.

· Strong verbal communications skills and demonstrated ability to write clearly.

· Ability to work effectively with individuals from diverse ethnic, cultural, and socioeconomic backgrounds in a fair, supportive and cooperative manner.

· Food Safety Certification.

Salary Range: $15.00/hourly

Interested candidates should email their resume and cover letter to humanresources@helpingup.org, attention Kevin Brown.

Position Title: Administrative Assistant

Position Type: Part-time

FLSA Classification: Non-Exempt

Reports to: Business Office Manager

Grant Appointment: N/A

Location: Baltimore

Background

Helping Up Mission, Inc. is a faith-based, non-denominational, Christian organization offering permanent solutions to those experiencing homelessness, poverty, and addiction. Helping Up Mission, Inc. (HUM) provides hope through programs designed to meet their individual physical, psychological, social, and spiritual needs. Compassionate and substantial residential care is given to almost 550 men and 250 women in need, without consideration of race, economic or religious status at its campus in East Baltimore. HUM provides competitive pay and benefits.

Job Summary

The Administrative Assistant is responsible for providing administrative assistance to Business Office staff. All services will be provided in a manner that adheres to the Core Values of the Mission.

Primary Duties

The essential functions include, but are not limited to the following:

· Business Office Support Activities

· Assist any Finance/Business Office staff members with administrative duties as requested.

· Make copies of or scan items as requested.

· Copy received donations for Office Manager as needed.

· Prepare mailings as needed.

· Maintain vendor or Business Office files and file items as needed.

· Prepare files/labels for the new fiscal year and box old files for storage.

· Assist in preparing obsolete files for destruction for all departments.

· Assist in maintaining office supplies inventory by checking stock to determine inventory level; anticipate needed supplies; verify receipt of supplies and disburse as needed.

· Assist in distribution of mail as needed.

· Assist in Annual Audit as needed by pulling documents, filing away after use.

· Maintain the confidentiality and security of all financial files.

· Prepare spreadsheets, analysis, and documents as requested.

· Contact vendors for various issues.

· Perform administrative functions such as copying, scanning and changing cartridges as needed.

· Other duties as assigned.

Job Qualifications

· Exhibit the Core Values of Helping Up Mission, Inc.

· High School diploma.

· 1-3 years administrative experience desired.

· Strong administrative, organizational and computer skills.

· Proficient in Microsoft Office and other software as needed.

Salary Range: $16.00-17.00/hr.

Interested candidates should email their resume and cover letter to humanresources@helpingup.org, attention Lukey Tejeda.

Position Title: Assistant Director of Analytics

Position Type: Full-time

FLSA Classification: Exempt

Reports to: Director of Philanthropy & Chief Executive Officer

Grant Appointment: N/A

Location: Baltimore

Background

Helping Up Mission, Inc. is a faith-based, non-denominational, Christian organization offering permanent solutions to those experiencing homelessness, poverty, and addiction. Helping Up Mission, Inc. (HUM) provides hope through programs designed to meet their individual physical, psychological, social, and spiritual needs. Compassionate and substantial residential care is given to almost 550 men and 250 women in need, without consideration of race, economic or religious status at its campus in East Baltimore. HUM provides competitive pay and benefits.

BALTIMORE-BASED POSITION

Job Summary

This leadership position is a data architect and analyst, who oversees the activities, functions and platforms associated with the full scope of data operations in philanthropy, grant reporting, marketing and programmatic outcomes reporting. The Assistant Director of Analytics will work with HUM leadership, cross-functional teams, third-party partners, and data services providers to ensure reliable access to information is used to support strategic initiatives and actional decision making. The person in this position will provide direct management and leadership to a team of Donor Services Coordinators and serve as a bridge between raw data and organizational momentum to ensure that data can be utilized for creating a sustainable impact for the future of HUM.

Primary Duties

The essential functions include, but are not limited to the following:

Data Leadership

· Lead and manage a continuous improvement process of data services, workflow and reporting to ensure data quality, information accuracy and overall workplace efficiency.

· Lead efforts to establish workflow and automation within the donor database (Virtuous).

· Establish clear standards and processes that reduce ambiguity, prevent errors, and increase confidence in reported results.

· Collaborate with HUM IT team to drives data hygiene, enrichment and analytic initiatives for the donor database (Virtuous) and programmatic outcomes.

· Support internal departmental reporting needs for philanthropy, finance, and senior leadership team.

· Collaborate with philanthropic and contractual partners to ensure accurate and complete data and integration flows.

· Make informed recommendations about tools, architecture, and data practices for HUM Philanthropy and Program outcomes reporting.

· Contribute perspectives and report findings to broader organizational initiatives.

· Provide clear guidance and guardrails to internal teams as well as having authority to say no when data or reporting requests introduces risk, redundancies, or inconsistencies.

Technical Execution & Oversight

· Support day-to-day technical work, including SQL development, data modeling, ETL oversight, and Power BI datasets (or equivalent).

· Develop reports and presentations that summarize and communicate fundraising and program performance analytical findings and insights.

· Support fundraising, stewardship, and other Philanthropy programs by regularly providing philanthropy data to internal stakeholders, 3rd-party partners, and others as needed.

· Assess existing queries, reports, attribution logic, and production workflows to identify gaps, inefficiencies, and failure points.

· Assist HUM team to create new queries to meet the evolving requirements for reporting and communications with constituents.

· Analyze responses and list selection outcomes of integrated direct response programs and internal fundraising efforts.

· Design, develops, and maintain interactive dashboards, presentation-quality visuals, and reports of internal and external raw data to provide actionable insights.

· Prepare gifts and cash flow reporting for budget, Philanthropy & Finance Teams and program performance review, Senior Leadership and Board Program Committee.

Team & Vendor Leadership

· Lead, manage, and mentor Philanthropy Donor Services team.

· Participate in and provide guidance to program data workgroups assessing platforms and reporting strategies and approaches.

· Partner with leadership to proactively analyze and assess reporting needs to inform fundraising decisions.

· Ensure periodic and appropriate training for staff.

· Foster a culture of accountability, precision, and continuous improvement within the data function – measure to manage

· Other duties as assigned.

Job Qualifications

· Exhibit the Core Values of Helping Up Mission, Inc.

· Undergraduate degree required.

· Preferred 8+ years of experience in a data-centric role working with fundraising or direct response marketing data or equivalent professional experience with demonstrated success.

· Preferred experience with donor CRMs such as Virtuous*, Raiser’s Edge, Donor Perfect, or similar platforms using CRM-type architecture (e.g. Salesforce, etc.).

· Experience or aptitude in grant or program performance reporting data.

· Nonprofit experience, paid or voluntary, is preferred.

· Strong analytical, communication, management, and planning skills – written and verbal.

· Ability to multi-task and work under pressure in a fast-paced environment. 

· Proficiency in Microsoft Office, particularly Excel formulas, functions, pivot tables, etc.

· Familiarity with data modeling using tools such as Tableau, Power BI, Access or similar platforms preferred.

· Attention to detail and a clear understanding of the mission and partnerships of HUM, commitment to the organization, and ability to handle information confidentially. 

· Excellent organizational, and time management skills, and ability to cope with limited resources, seize opportunities and think creatively. 

· Ability to work effectively as part of a team and take initiative when the need arises. 

· Knowledge of current trends, resources, and information related to data analytics and ETL (extract, transform and load) processes

· Ability to work effectively with individuals from diverse ethnic, cultural, and sociological backgrounds in a fair, supportive and cooperative manner.

Salary Range: $ 75,000/annually

Interested candidates should email their resume and cover letter to humanresources@helpingup.org, attention Kris Sharrar.