Job Post Sr Director of Men’s Programs

Position Type:             Full-time salaried, exempt position with benefits

Reports to:                  Chief Operating Officer

Direct Reports:           Asst. Directors, Outreach Director, Treatment Services Mgr., & EWFD Mgr.

Start Date:                  Summer-Fall 2022

The Need

According to Behavioral Health System Baltimore, 1 in 9 people are battling addiction in greater Baltimore.  The consequences extend far beyond chronic homelessness and COVID-19 has only exacerbated the epidemic of addiction overdose and death.  Alcohol and substance use disorders not only destroy families, but also devastate entire communities.  And the problem is not confined to low-income or minority neighborhoods, as many people wrongly assume. In truth, addiction does not know or care about a person’s race, culture, faith, neighborhood, education, vocation, financial status – none of those protect against addiction. Addiction recovery in a safe, secure residential environment is desperately needed.

History & Programs

Helping Up Mission, Inc. (HUM) is a faith-based, non-denominational, Christian organization building a community of hope by offering permanent solutions to those experiencing homelessness, poverty and addiction.  HUM provides hope to the poor and homeless through programs designed to meet their individual physical, psychological, social, and spiritual needs.  Compassionate and substantial residential care is given to 550 men and women in need, without consideration of race, economic or religious status at its campuses in East Baltimore.

HUM operates a 500-bed facility for men built around a 12-month Spiritual Recovery Program, in addition to other support programs offered through community partnerships.  HUM believes God’s love can set people free — from drugs and alcohol, from poverty and homelessness, and from any other self-destructive behavior.  However, it’s not enough to tell a person who has struggled with addiction for years that “Jesus loves you” and expect a miraculous recovery. Contrary to common thinking, addiction is not simply the result of poor personal choices, immorality, or weakness. It’s much more complex.

Consequently, Helping Up’s approach to treatment is holistic in nature. Our programs integrate the practical needs of clients — food, clothing, shelter — with their clinical, mental health, medical, educational, and vocational needs. All of that is built upon a Gospel foundation. And by God’s grace, it can lead to lasting change.

Position Summary

The HUM Senior Director of Men’s Programs will be responsible for the overall leadership and spiritual direction of the 225-bed flagship Spiritual Recovery Program (SRP) at the mission working collaborative with the spiritual life, program and treatment team. The SRP integrates the latest scientific understanding of addiction treatment with intense spiritual development. For one full year, participants live at HUM in a 12-Step residential community and are immersed in a culture of healing and wellness to address physical, psychological, social, and spiritual needs through four timed phases:

• SEEDS OF HOPE (Days 1-45): Counseling, Support Groups, Spiritual Training, and Work Therapy
• ALPHA PHASE (Days 46-105) Personal & Spiritual Growth, Outside Meetings. Healthy Living, and Program Individualization
• OMEGA PHASE (Days 106-195) Personal Growth, Education, Career, Fellowship, and Relapse Prevention
• LIFE PREP (Days 196-365) Education, Employment, Accountability, Health, and Spiritual Growth

Leadership Opportunity

As HUM expands with the March 2022 opening of a new 250-bed Center for Women & Children, the mission is seeking to broaden our senior leadership team. This person will work closely with the Chief Operating Officer (COO) on continued program development and expansion for the men’s programs.  The Sr. Director will be responsible for all aspects of Program, Spiritual Life, and Treatment.

HUM seeks a Senior Director who is a strategic and collaborative team leader who respects and appreciates HUM’s history and current level of service, with experience operating programs with this focus and scale.  This person should be a seasoned leader who has led in development of programs and who brings solid leadership experience in building teams and delivering program outcomes.

The following experience and values are essential for the candidate in this role:

• Mature Faith – We are seeking a leader of deep personal faith, a history of involvement in church community, and in agreement theologically with Helping Up Mission. The right leader will have the ability to think and act decisively with purpose and integrity.
• Passion for those in Need of Recovery – The right leader will have a passion for ministry to those in need of recovery. This person will have, or develop quickly, credibility and relationships in the community.
• Proven Team Leadership – The successful candidate will be a proven leader with the experience, vision and energy required to lead a 500-bed facility for men.
• Results-Oriented – This leader will ensure that HUM increasingly measures the results of its programs, demonstrating the various ways lives have been changed by the mission using the fifteen domain Progress to Life Transformation Matrix tracked through our program database.
• Exceptional Ability to Prioritize and Delegate – The successful candidate will possess exceptional judgment, flexibility, and the demonstrated ability to thrive in a fast-paced environment, juggling multiple priorities and responding to a variety of constituent needs.

The Senior Director will provide oversight and strategic leadership relative to programs, community partnerships related to HUM Men’s Programs and recruit and manage a dedicated staff and client community.  The right candidate will be a hands-on, servant leader with the ability and drive to create and maintain outstanding, professionally managed programs at Helping Up Mission that combine professional pastoral and clinical care.  As a Christ-centered, faith-based organization, HUM believes it is imperative for staff to embrace the Biblical principles which are the 12 Steps of Recovery in our own lives.

• As staff, we acknowledge that we, too, are powerless and unmanageable in some aspect of our own lives – whether we have chemical addiction backgrounds or not
• As staff, we consider every client to be as significant a person as we are – understanding each of us has the capacity to relapse in our thinking or actions today
• As staff, on the most basic level – we see ourselves as simply passing along that which has helped us to those who have chosen to be here at this time in their life journey

Essential Duties and Responsibilities

There are several key areas of responsibility for this position as outlined below.

• Develop systems & policies to sustain programs that integrate spiritual and clinical care

• Lead a client-focused service model that delivers continuous improvement and innovation
• Act as a liaison with embedded clinical partners (JHU Cornerstone & GBMC Health Partners)
• Leverage community resources to best serve our clients and meet the needs of HUM
• Manage resources to ensure strong stewardship through efficiency and effectiveness

• Oversee this 24/7 program working together with staff, program residents, and interns
• Maintain awareness of trends, program standards, and developments in the field of addiction recovery and treatment. Incorporate new developments as appropriate into programs
• Conduct risk management reviews, create and monitor necessary policies and procedures
• Prepare and maintain annual budget for Men’s Programs in coordination with the COO
• Develop and lead policy and procedures implement for all aspects of the program

• Provide continual development and training for a HUM staff, residents and interns
• Work with staff leadership to develop annual program plans and make adjustments as needed

• Evaluate and continuously improve & develop curriculum and classroom teaching approach
• Develop recovery program leadership among alumni in both intern and staff roles
• Other duties as assigned

Job Qualifications

• Bachelor’s degree required
• Theological training and/or pastoral experience desired
• Master’s degree and clinical/professional credentials relevant to leadership of a residential recovery center preferred
• At least 7 to 10 years of progressively responsible leadership in residential recovery programs
• Strong administrative, organizational, and computer skills
• Excellent people skills, including conflict resolution and team-building
• Ability to work effectively with individuals from diverse ethnic, cultural and sociological backgrounds in a fair, supportive and cooperative manner in a secure residential community
• Detail-oriented, strong work ethic, professional demeanor and behavior
• Strong analytical, problem-solving and decision-making capabilities

Position offers competitive salary with an excellent benefits package. Interested candidates should email their resumes to Daniel Stoltzfus, HUM Chief Operating Officer at dstoltzfus@helpingup.org

Executive Assistant Job Posting

Position Title:          Executive Assistant

Position Type:          Full-time salaried, exempt position with benefits

Reports to:                Chief Executive Officer

Background

Helping Up Mission, Inc. is a faith-based, non-denominational, Christian organization offering permanent solutions to those experiencing homelessness, poverty, and addiction. Helping Up Mission, Inc. (HUM) provides hope through programs designed to meet their individual physical, psychological, social, and spiritual needs. Compassionate and substantial residential care is given to almost 500 men and 50 women in need, without consideration of race, economic or religious status at its campus in East Baltimore. HUM provides competitive pay and benefits.

Job Summary

The Executive Assistant is responsible for providing support to the Chief Executive Officer and Business Office personnel in a variety of ways as listed below while adhering to the Core Values of the Mission.

 

Primary Duties

 

Chief Executive Officer

• Schedule meetings, lunches, and tours
• Attend meetings with the CEO and Directors to take minutes
• Correspondence – receive phone calls, scan e-mails for important issues, remove junk mail, sort mail, write drafts
• Maintain Chief Executive Officer’s files
• Coordinate travel arrangements
• Register for conferences and events
• Maintain list of follow-up items
• Submit credit card reports and receipt documentation
• Research information as directed
• Other writing projects as directed
• Other duties as assigned

 

General

• Help support high level events
• Maintain Corporate files (electronic & paper)
• Provide administrative support to the Finance Department
• Sort and distribute all mail daily
• Count Program Fees – Twice a week receive and count overnight/program fees, then prepare deposit slip and journal entry
• Assist in processing Food Stamp and TDAP cards (4 batches)
• Manage vacation calendar
• Maintain staff directory
• Communicate with staff – announcements, meeting reminders

 

Board

• Coordinate monthly board meeting (security, food, etc.)
• Create board meeting packets
• Take minutes at board meetings and distribute to board members
• Communicate with board members – upcoming meetings, events, announcements, etc.
• Maintain board directory
• Christmas party – communicate with board members, send invitations, coordinate details, etc.

 

 

Job Qualifications

• Exhibit the Core Values of Helping Up Mission, Inc
• Undergraduate degree
• 5+ years of experience in similar administrative support role
• Strong administrative background and skills
• Excellent writing abilities and communication skills
• Ability to maintain strict confidentiality
• A sense of calling to do this kind of ministry
• Ability to work effectively with high-level board members, donors, executives, government officials, community leaders, and foundations in a professional manner
• Ability to work effectively with individuals from diverse ethnic, cultural, and sociological backgrounds in a fair, supportive and cooperative manner
• Strong analytic, problem-solving, and decision-making capabilities
• Proficiency in Microsoft Office software suite

 

Position offers competitive salary with an excellent benefits package. Interested candidates should email their resume and cover letter to businessoffice@helpingup.org Attn: Maria Flores

Job Post Adult Education Tutor-Part-Time

Position Title:            Adult Education Tutor

Position Type:            Part-time

Reports to:                  Brett Hartnett

Background

Helping Up Mission, Inc. is a faith-based, non-denominational, Christian organization offering permanent solutions to those experiencing homelessness, poverty, and addiction.  Helping Up Mission, Inc. (HUM) provides hope through programs designed to meet their individual physical, psychological, social, and spiritual needs.  Compassionate and substantial residential care is given to almost 500 men and 50 women in need, without consideration of race, economic or religious status at its campus in East Baltimore.  HUM provides competitive pay and benefits.

Job Description

The Adult Education Tutor oversees all on-site & off-site tutorial services of our clients.  As well as providing tutorial services on-site. The Adult Education Tutor carries out their duties while adhering to the core values and vision of the Mission.

Primary Duties

The essential functions include, but are not limited to the following:

• Screen, schedule & coordinate tutorial services
• Provide certified External Diploma Program tutoring
• Provide certified General Education Development tutoring
• Develop & design materials for GED, EDP, and Accuplacer students
• Provide individual tutoring for specialized needs
• Participate in team meetings for ILC services
• Coordinate all off-site educational services for HUM clients
• Perform other duties as assigned

Job Requirements

• Exhibit the Core Values of Helping Up Mission, Inc
• Teaching certificate
• CASAS certified
• Core character qualities needed are dependability, initiative, integrity, spirituality, flexibility, fairness, humility, and a servant’s heart

• Proficient in computer usage, particularly Microsoft products

• Ability to work effectively with individuals from diverse ethnic, cultural, and socioeconomic backgrounds in a fair, supportive and cooperative manner
• Excellent writing abilities, data collection, and analytic skills
• Strong analytic, problem-solving, and decision-making capabilities

Preferred Qualifications

• Master’s Degree in Education preferred
• 3-5 years teaching experience in Adult Education
• Prior teaching experience with an NEDP Program a plus

 

 

Interested candidates should email their resume and cover letter presenting interest in and qualifications for the position to businessoffice@helpingup.org, attention Brett Hartnett.

HUM Assistant Director of Care Integration Job Posting 

                                                                                        Job Posting

 

Position Title:             Assistant Director of Care Integration

Position Type:             Full-time salaried, exempt position with benefits

Reports to:                  Director of  Center for Women & Children

Helping Up Mission, Inc. is a faith-based, non-denominational, Christian organization offering permanent solutions to those experiencing homelessness, poverty, and addiction.  Helping Up Mission, Inc. (HUM) provides hope through programs designed to meet their individual physical, psychological, social, and spiritual needs.  Compassionate and substantial residential care is given to almost 500 men and 50 women in need, without consideration of race, economic or religious status at its campus in East Baltimore.  HUM provides competitive pay and benefits.

Job Summary

The Director of Care Integration’s role is to strengthen the vision, focus and operating policies of the care community at HUM (including Greater Baltimore Medical Center (GBMC), Johns Hopkins University (mental health and Cornerstone) and therapeutic focused Helping Up Mission staff.

Supervises Treatment Coordinators who provide peer recovery support.  The Assistant Director of Care Integration acts as a primary liaison with mental health, primary care and substance use disorder counseling partners embedded at HUM.

Primary Duties

• Involved in oversight and administration of Program Office functions and daily activities of, Next Step, 911, and VA programs
• Lead a Helping Up Mission (HUM) integrated care team meeting which includes members of HUM, GBMC and Johns Hopkins Hospital
• Participate as one of the key members of the Program Leadership Team to facilitate a unified and integrated direction for the program components of HUM’s recovery program including best practices, maintaining industry awareness, and monitoring long-term clinical effectiveness
• Supervises recovery program Treatment Coordinators (TC’s) and the 911/Next Step/VA, Program Coordinator
• Model HUM core values and strengthen the spiritual identity and mission while increasing clinical proficiency
• Broaden HUM’s clinical vision to incorporate the family of clients that HUM serves

• Coordinate and facilitate monthly trainings for HUM staff to improve their clinical and professional knowledge and expertise
• Establish a system to monitor and evaluate therapists who collaborate with HUM, this can be done through data gathering (with analysis) and competent clinical supervision
• Lead in the implementation of a mental health assessment component to the intake process to contribute to better screening as well as a resident’s robust entry into recovery and wellness
• Provide staff support to the HUM Medical Committee along with another program leadership staff
• Provide clinical support and supervision to the appropriate HUM staff including the Treatment Coordinators
• Perform other duties as assigned

Job Qualifications

• Exhibit the Core Values of Helping Up Mission

• Knowledge of the 12 Steps and experience with substance use order and mental health issues
• Strong personal faith testimony and ability to inspire others on their faith journey
• Current clinical license, certification, or registration
• Master’s degree(s) in related healthcare field
• Compassionate, yet committed to measurable results and teamwork
• Proven working experience in clinical leadership and program management
• Excellent knowledge of case management principles and clinical supervision
• Core character qualities needed are dependability, initiative, integrity, spirituality, flexibility, fairness, humility, and a servant’s heart
• Demonstrate and practice HUM Core Values
• Ability to work effectively with individuals from diverse ethnic, cultural, and socioeconomic backgrounds in a fair, supportive, and cooperative manner
• Effective communication skills
• Excellent organizational and time management skills
• Familiarity with professional and technical emerging knowledge
• Problem solving skills and ability to multi-task

Position offers competitive salary with an excellent benefits package. Interested candidates should email their resume and cover letter to businessoffice@helpingup.org Attn: Pamela Wilkerson.

Job Post Volunteer Coordinator-Full Time 052022

Position Title:             Volunteer Coordinator

Position Type:             Remote hours not available, Full-time salaried, exempt position with benefits

Reports to:                  Volunteer & Community Engagement Manager

 

Interested candidates should email their resume and cover letter to businessoffice@helpingup.org Attn: Kristen Anderson.

 

Background

Helping Up Mission, Inc. is a faith-based, non-denominational, Christian organization offering permanent solutions to those experiencing homelessness, poverty, and addiction.  Helping Up Mission, Inc. (HUM) provides hope through programs designed to meet their individual physical, psychological, social, and spiritual needs.  Compassionate and substantial residential care is given to almost 500 men and 50 women in need, without consideration of race, economic or religious status at its campus in East Baltimore.  HUM provides competitive pay and benefits.

 

Job Summary

The primary function of the Helping Up Mission (HUM) Volunteer Coordinator is to ensure that HUM has enough qualified volunteers to fulfill its service mission and to deploy volunteers in innovative ways to enhance the program, operational, philanthropy, and community impact. The Volunteer Coordinator is responsible for overseeing the work of the volunteers by working in collaboration with the relevant department staff in assigned volunteer areas. The position identifies volunteers and provides direction, coordination, and consultation for all volunteer and collaborative functions within the Center for Women & Children. In addition, the position will assist senior leadership in maintaining and enhancing collaborative community relationships that involve volunteers. This position reports to the Volunteer & Community Engagement Manager and coordinates closely with the Director of the Center for Women & Children on program and operational volunteer management and opportunities.

 

Primary Duties

• Develop and maintain comprehensive recruitment, orientation, training, retention, and recognition plan for individual and group volunteers to ensure that all volunteers are knowledgeable and feel valued.
• Develop and maintain strong, positive relationships with collaborative partners ensuring that mutually agreed-upon expectations are being met.
• Collaborate with program and development leadership in developing and maintaining a comprehensive list of involvement opportunities throughout the Center for Women & Children for individual and group volunteers.
• Develop and maintain complete and accurate records including volunteer policies, procedures, position descriptions, standards of conduct, and, where applicable, criminal background checks.
• Develop and provide to management monthly and annual reports on all individual and group volunteer activities to include several volunteers, number of hours, and in-kind contribution value of service.
• Develop and maintain collegial relationships with peers in the field and with area volunteer organizations to ensure best practices for our volunteer and collaborative programs.
• Provide primary leadership at fairs, festivals, schools, corporations, etc. in promoting HUM.
• Develop and maintain appropriate collateral materials for the recruitment of volunteers.
• Conduct tours as needed.
• Serve as the primary point of contact for all volunteer requests; telephone, voice mail, email, and written requests, and ensure a timely response.
• Act as a liaison to support, cultivate and steward the Circle of Hope, Gathering Point Giving Circle, Church of the Redeemer, and other special volunteer groups for the Center.
• Develop new and unique ways to improve and enhance the developing and growing needs of the operations of HUM and to create new opportunities for volunteer service, with a focus on the ongoing service of professional volunteers.

 

To meet these goals, the Volunteer Coordinator must perform a variety of duties involving recruitment, training, program planning, and recognition. These duties include, but are not limited to the following:

 

• Develop a budget and assess available resources for the volunteer program in collaboration with Chief Philanthropy Officer
• Collaborate with appropriate staff to sustain and grow volunteer engagement with individuals, community groups, businesses, and congregations
• Oversee volunteer software platforms (VOMO/Virtuous), online social media and gift-in-kind
• Identify and define new volunteer opportunities within the organization, as appropriate
• Communicate with staff and volunteers on their roles and responsibilities, in alignment with the goals and objectives of the organization and resolve any conflict or misunderstanding without bias
• Ensure that volunteers are provided the appropriate training and are supervised to meet the tasks given
• Create and plan formal and informal activities and events to recognize and celebrate the contributions of the volunteers
• Engage with local volunteering organizations to bring awareness and attract new volunteers and create an ambassador program
• Develop and implement an onboarding and screening protocol for potential volunteers to ensure they have the skills, qualifications, and interests to meet the needs of the organization
• Report annually on the contribution of the volunteer program and the individual volunteer impact on the organization
• Administer and monitor expenditures for the volunteer program against the approved budget
• Other duties as assigned

 

Job Qualifications

• Exhibit the Core Values of Helping Up Mission, Inc.
• Undergraduate degree preferred
• Experience working with volunteers is preferred
• Nonprofit experience, paid or voluntary, is preferred
• Understanding of the nonprofit industry, particularly relating to the vulnerable population
• Strong analytical, communication, management, and planning skills – written and verbal
• Ability to multi-task and work under pressure in a fast-paced environment
• Proficiency in Microsoft Office; basic social media experience and know-how; website maintenance experience preferred
• Attention to detail and a clear understanding of the mission and partnerships of HUM, commitment to the organization, and ability to handle information confidentially
• Excellent organizational, and time management skills, and ability to cope with limited resources, seize opportunities and think creatively
• Ability to work effectively as part of a team and take initiative when the need arises
• Knowledge of current trends, resources, and information related to volunteerism
• Ability to work effectively with individuals from diverse ethnic, cultural, and sociological backgrounds in a fair, supportive and cooperative manner